■First of all■
We do not have a web site in English.
Please use the browser of the translation function.

■Available shipping methods■
EMS(Japan Post)

Shipment is within 3 business days.
Estimated delivery time (varies by country):About 5 - 10 days

■Shipping costs■
Please check the link from the destination.
TOM'S TOY STORE Shipping Information
Shipping fees and other amounts,
including damages and insurance fees and will be calculated automatically.
The weight should be a rough guide.

■Customs fees■
Customers may be required to pay customs fees when receiving foreign shipments
and we ask that customers please keep this in mind when placing orders at our store.
TOM'S TOY STORE unfortunately has no control
over any fees/taxes levied by your country's government.
We are by law unable to undervalue shipments or mark them as "Gift,"
and therefore cannot fulfill any such requests to do so.
All orders are marked as "Merchandise" with the full value of contents
written on an invoice attached to the outside of the parcel.
We are unfortunately unable to put invoice documents inside parcels,
or ship orders without an invoice.

■Shipment tracking■
Online tracking is available at the following websites
Confirmation of EMS(Japan Post)
Tracking may also be available on your country's postal website.

Please understand that the online tracking status may not always be up-to-date.
TOM'S TOY STORE has no control over the delivery of parcels
and we are therefore unfortunately unable to answer any questions relating to parcel delivery status.
Please contact your local post office for more information.